Our Most Recent Service Reviews

Check out our most recent reviews, and then call us for service!

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Heather Mess
Heather Mess 5.0

This team is the best! Alex did a great job of explaining my options for a new unit. Robert stayed late to make sure the job was complete. From call to install all in one day. Great job guys!

E
E 1.0

I wish negative stars was an option. We purchased two new AC systems from “ Best” and have had nothing but problems. We have a service plan and when AC wasn’t working and we called, nobody responded for two days. After we were able to set up an ...appointment, we were told we needed a new board, and new motors, for our zoned system, so we did that. Problems continued. Our contractor noticed that the drain was installed incorrectly, so it’s almost impossible to change filters. All it needs is a 90 degree fitting, still waiting for that. We were told we needed two new thermostats and that would fix things, so we bought those but problems continued. Then we were told the board was bad, still waiting for a call to replace that. Leslie, who is supposed to be in charge has returned ONE phone call in three weeks. We were outside and missed her call but returned that call within minutes, always leaving messages with no success. She’s either “ In a meeting, on the phone, or in the field”. Never get return calls. Finally went another route and spoke to Vandy, outlining our frustration and total lack of customer service. Vandy assured us that Leslie would be calling us that day, Wednesday, to resolve the problem. We knew it wouldn’t happen, and it didn’t. Here it is, Friday, and we are still waiting for these useless, ineffective people to do their job and fix our $20,000 problem. This is the absolute WORST, not best, company we have ever had the misfortune of dealing with. EDIT: This is priceless. The response from the “Owner” with a number and extension to call, sends us right back to the “Customer service” people mentioned in this review. 🤦🏻‍♀️.Read More...

hang joslin
hang joslin 1.0
AK Montoya
AK Montoya 1.0

We called for a quote on a new main breaker switch and the quote was absolutely ridiculous. We were quotes over 1000 dollars. So we called for a quote from Sargeant's Electric and got a quote Half the price.

Trooper Slowick
Trooper Slowick 5.0

This visit was for an estimate only.

Norman Chipman
Norman Chipman 5.0

Kyle was very experienced and polite. Kyle is the type of person you want to do repairs on your products.

Terrence Campbell
Terrence Campbell 5.0

Very professional .

Gerald Hahn
Gerald Hahn 5.0

Able to respond same day and kept me informed along the way. Polite and efficient.

Richard Briggs
Richard Briggs 5.0

Excellent work ethics, efficient and thorough! Will refer his services to others, did a great professional job! Thank you !

Marie Sherry
Marie Sherry 5.0

RYAN FIXED TWO ELECTRICAL PROBLEMS IN MY HOME. HE WAS VERY FRIENDLY, WELL SPOKEN, AND KNEW WHAT HE WAS DOING. THE FAST SERVICE WAS SO APPRECIATED, THE PRICE AIR AND HE WAS MOST COURTEOUS. THANK YOU!

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